Dental Treatment and COVID-19 - PLEASE READ

Dear Patients,

On 25th March 2020 Sara Hurley (Chief Dental Officer England) and Matt Neligan (Director of Primary Care and System transformation) released their latest statement on the rapidly developing COVID-19 pandemic.

We would like to update you on how this will affect our service provision at Dentalcare Group. The guidance is clear that all routine, non-urgent dental care, including orthodontic treatments must be deferred until advised otherwise. We are still here to support you and your dental needs through this unprecedented time.

We want to take this opportunity to reassure all our patients that we take the spread of the COVID-19 in the UK very seriously. The health and safety of our patients, staff and visitors to our dental practice is our main priority.

Here at Dentalcare Group we will be providing all our patients with a remote service during normal working hours. Our dentists will perform telephone triaging for: advice; analgesia; and antimicrobials (if appropriate) . We will not be able to see you at the practice.

If it is not possible to manage your symptoms remotely, you will have to be referred to a Local Urgent Dental Care Centre. Details of these are currently being established in our area and we will update you as soon as we have further information.

We will use our best professional judgement in the triaging process and work collaboratively with our Local Urgent Care system, possibly volunteering our expertise where necessary to help meet the demands imposed on this new emergency service.

Please click below for our regular updates:

You can also check the following websites for further advice:

We would like to thank you for your support and cooperation in the interest of our patient’s health and safety. We will closely monitor this situation and will update all patients accordingly.

Stay safe.
Kind Regards,
Dentalcare Group Team

Reception/Front of House Jobs

Can you picture yourself in a Reception/Front of House jobs role?

Make your mark in a friendly dental team here at Dentalcare Group by taking on a new and exciting position as a receptionist.

We have plenty of front of house staff within our practices, with each giving you a chance to hone your customer service skills and meet members of the public on a day-to-day basis.

Whether you’re starting your career following college or university, or you’ve been a valued member of the industry for some years, we have a role for you.

As a receptionist at Dentalcare Group, you’ll be responsible for ensuring the reception area is organised in an efficient manner and patients are looked after during their visit to the practice.

After all, some patients (particularly new ones) may be feeling a little nervous about their upcoming appointment, which means a friendly welcome is even more vital.

Progress in a renowned dental company

In your role, you’ll be required to answer the phone and deal with patient enquiries in a positive, efficient and professional manner.

If you’re ready to progress in a front of house position, look out for a role as a Head Receptionist with Dentalcare Group. In this position, you will be managing the reception staff and assisting with management tasks. 

You’ll be responsible for answering the telephone and dealing with patient enquires, ensuring appointments ae booked in accordance with practice policy, and you’ll ensure all receptionists are completing their job roles and that you are successfully assisting the manager with administration duties.

Chat to us about our Front of House dental roles

Ready to learn more about any of our roles? We have several positions available, including Treatment Coordinator, Mentoring Leads, Implant Treatment Coordinator, and Clinical Auditor.

The latter position will see you carry out vital clinical audits on all dentistry to ensure guidelines are followed and adhered to.

Regardless of the front of house position you’re interested in, get in touch with our team today by emailing; we’d love to tell you more.